Payment Terms

At Artora, we aim to make your shopping experience secure, simple, and transparent. The following terms explain how payments are processed and what you can expect when purchasing from our store.

1. Accepted Payment Methods

We accept the following secure payment methods:

Credit & Debit Cards:

  • MasterCard
  • Visa
  • American Express (AMEX)
  • Discover
  • JCB

Online Payment Gateways:

  • Stripe (secure online processing)
  • Shield (enhanced fraud protection and encrypted checkout)

All payments are processed in U.S. Dollars (USD).

2. Payment Processing

  • Your payment is processed at the time of purchase.
  • Once payment is confirmed, you’ll receive an order confirmation email with your purchase details.
  • All transactions are handled through encrypted SSL connections to ensure your data remains private and secure.
  • Artora does not store or have access to full credit card numbers or payment credentials.

3. Taxes and Fees

  • Artora proudly offers tax-free shopping—all displayed prices are final, with no additional taxes or hidden fees.
  • Customers are responsible for any applicable bank or international transaction fees charged by their card issuer (if applicable).

4. Payment Security

We take payment security seriously.

  • All payments are protected by advanced fraud detection systems through Stripe and Shield, ensuring each transaction is verified and secure.
  • If any suspicious activity is detected, our system may temporarily hold or cancel the order for verification to protect both parties.

5. Order Confirmation

  • Once payment is successfully completed:
  • You will receive an email confirmation containing your order summary and tracking details (once shipped).
  • If you do not receive confirmation within 24 hours, please check your spam folder or contact support@artora.store for assistance.

6. Payment Issues

If your payment fails or is declined:

  • Please verify your card details or contact your bank or card provider.
  • You may also try another accepted payment method or contact our support team for help completing your purchase.

7. Fraud Prevention

To protect our customers and artists, Artora reserves the right to:

  • Request identity verification for high-value orders.
  • Cancel or refund transactions deemed suspicious or fraudulent.

All such actions are taken solely to ensure a safe and trusted shopping environment.

8. Contact Us

For questions or concerns about billing or payment processing, please reach out to:
📧 Email: support@artpra.store